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When you use "This Website" and any of its related or linking sites, you agree to the terms
and conditions that are listed below, and the specified terms mentioned
in the individual product descriptions. "This Website" is that named domain seen in the Address Bar
of your browser above and when you click this link, the home page of This Website is identified.
In particular, purchasing and shipping products that are on this site creates an agreement
between you (the buyer), the site owner, This Website,
and its parent company. The agreement also includes the restrictions
of individual manufacturers who govern their own policies involving
the return of any of their products. This Website,
its parent company and its related websites and linking partners
have no control over the policies of manufacturers, but makes every
effort to accurately convey those policies prior to your making
a purchase.
RETURNS : If a manufacturer’s “Return Policy” is not otherwise shown on one of its products, it usually means that this product “CANNOT BE RETURNED” (except when damaged). However, sometimes such products may be returnable, so contact us if in doubt - BEFORE ORDERING. When returns are permitted, the customer picks up the costs of and arranges for shipment back - directly to the manufacturer - and only after email or written authorization has been first obtained. Most manufacturers who accept returns require that PRODUCTS MUST BE RETURNED IN THEIR ORIGINAL CONDITION AND PACKAGING. So SAVE ALL SHIPPPING BOXES & PACKAGING. If accepted, most manufacturers charge some restocking fee (usually from 10% or 25%). Manufacturers will provide free parts or replacements for damaged or missing products. Some provide a direct Toll Free Telephone number (which comes with the product) so you can get them quickly and directly from the product’s maker.
DAMAGE: If items are damaged, OR SUSPECTED TO BE DAMAGED, it must be documented with the delivery company at the time of the delivery. The delivery driver must wait while you inspect. If the driver does not agree to wait, note this on the bill of delivery, WHEN YOU SIGN accepting delivery. NOTE ON THE DELIVERY SLIP before you sign your name, if the box shows any signs of damage on the outside. A few of our manufacturers only make home deliveries that are “curbside” - meaning the driver will not carry that package inside your home. In such a case, if you suspect damage, note your concerns on the delivery slip, insist the package be opened for inspection outside, and if the driver refuses, write it down on his delivery slip and get a copy - or refuse delivery. In all such damage or potential damage cases, in order to support any potential claim for damages, you must notify the This Website within 3 business days by phone or email.
PRODUCT & ASSEMBLY SAFETY: This Website neither designs, manufactures or ships any of the products offered or sold on this site, and as such, makes no representation or guarantee about the safety of these products, or, in the case of self-assembled items, about whether purchasers who receive such products will properly and safely assemble these items. Product and assembly safety is solely and exclusively the province and responsibility of the manufacturer, the purchaser, and the shipper. Any suspected damage in shipping must be noted at the time a shipment is received with the shipper, and as stated above, must be described to This Website within 3 days. Assume that suspected damage may create a potential safety hazard and we advise that you do not use the product.
Product assembly must be done exactly in conformance with the Manufacturer's written instructions, and if offered, the Manufacturer's telephone assistance.
Children's furniture or play items must be used with special care to safety issues, and these and other potentially dangerous products MUST NOT BE USED WITHOUT FULLY READING THE MANUFACTURER'S INSTRUCTIONS & WARNINGS THAT WILL COME DELIVERED WITH THOSE PRODUCTS! IF THERE ARE NO EXPLICIT WRITTEN INSTRUCTIONS, DO NOT ATTEMPT TO ASSEMBLE OR US ANY PRODUCT UNTIL YOU RECEIVE THEM. This Website will help you obtain any missing instructions or warnings.
Prices Subject to Change, Site Inaccuracies, Errors, Discontinuations. This Site may have prices, descriptions and text that are not accurate because of typographical errors or changes not yet reflected in the product descriptions that appear on the site. There may also be product discontinuations after an order has been placed. Advertised prices may also change without notice. While This Site shall not be responsible for honoring site price or product inaccuracies or discontinuations, This Site will notify any purchaser of these changes before the manufacture or shipment of an order, and allow the purchaser to (1) cancel the order or (2) change the order or payment based on these inaccuracies or price changes. In the case of discontinuations, This Site will notify the purchaser and arrange for a refund.
Limitation of Liability. PRICES ARE SUBJECT TO
CHANGE WITHOUT NOTICE, EVEN AFTER AN ORDER IS PLACED, AND THIS WEBSITE WILL NOT BE LIABLE FOR CHANGES, OTHER
THAN TO FULLY REFUND PURCHASES BEFORE DELIVERY. THIS WEBSITE HAS NO LIABILITY TO ANY THIRD-PARTY CLAIMING THROUGH
YOU OR YOU FOR ANY DAMAGE SUFFERED AS A CONSEQUENCE OF YOUR DISPLAYING,
COPYING, OR DOWNLOADING THIS SITE’S MATERIAL, TO THE MAXIMUM
EXTENT PERMITTED BY LAW. THIS WEBSITE, IN NO
EVENT, WILL BE LIABLE TO ANY THIRD-PARTY OR YOU FOR ANY CONSEQUENTIAL,
PUNITIVE, EXTRAORDINARY, INDIRECT, OR INCIDENTAL DAMAGES (INCLUDING
THE LOSS OF DATA, REVENUE, PROFITS OR ANY OTHER ECONOMIC ADVANTAGE)
EVEN IF IT ARISES, HOWEVER, THAT THIS WEBSITE
HAS BEEN PREVIOUSLY ADVISED OF PROSPECTIVE POTENTIAL DAMAGE, WHETHER
IN TORT OR FOR BREACH.
General Use Restrictions. The contents of this
site are the property of This Website, its parent
company and the manufacturing partners of This Website and are copyrighted. Use of the material on this site
without authorization may be a violation of communication statutes
and privacy and copyright laws.
This Website allows a limited right for displaying
and using the materials on this site only for personal use on your
personal computer. It is agreed that you will not use of materials
for any other purpose without This Website’s
prior written consent. You also agree not to publish, reproduce,
enhance, or modify the information shown on our site and not to
post any of our site’s content to newsgroups, blogs, or bulletin
boards. If you have breached any of these terms, the limited use
license ceases and we will require that all of materials that were
downloaded or printed to be destroyed.
You agree you will not “frame” or "mirror"
any of the materials on this site and any of the 3rd-party content
that is on another internet based server or device if you do not
have the prior written permission of This Website
or its licensors, respectively.
This Website may be linked to other Internet
sites that are not under its control and these sites do not represent
a This Website endorsement. You acknowledge
that these links are provided by This Website
only as a convenience. It is agreed that This Website
cannot be held responsible the linked sites’ content.
You agree that the quality of materials and third party content
on this site can be affected by inaccuracies and/or typographical
errors on This Website. You agree that This Website has not independently authenticated or
verified third party content or materials. This Website does not warrant third party content or material’s
accuracy or timeliness. It is also agreed upon that This Website will not be liable for omissions in third party
materials and content, even if provided by This Website or a third party.
Local Laws. This Website
is controlled and operated from headquarters that are located in
the United States. This Website does not imply
that any materials shown on this site will be appropriate or available
for international use. Local law compliance is your responsibility.
This includes the export/import laws of other countries governing
third party materials and content while using this site outside
of the United States.
Violation of Terms of This Site. If the terms of
This Website are violated, without further notice,
service can be terminated immediately. It is agreed that the prices
and products on this site can be modified or improved at any time,
without notice, by This Website and its licensors.
This Website can revise the terms of this site
at any time by updating this page. The revised terms of this site
are accepted if you continue using the site after any modifications.
Controlling Florida and U.S. Law governs actions that are related
to the terms on this page. You agree to the Broward County, FL court’s
jurisdiction for resolution of disputes that are related to using
This Website and these Terms.
This Website does not waive the right to enforce
the terms if any provisions in these Terms are not enforced. The agreement
between you and This Website is comprised of the
Terms and supersedes any prior agreements or discussions between the
parties regarding this subject matter. Using this site is subject
to additional disclaimers and/or caveats that can appear throughout
the site of This Website.
Terms & Conditions at Checkout
You will be asked to accept or reject the following terms and conditions at Checkout. Please review these carefully before making payment:
1. Sales Tax: Is collected only on orders delivered to Florida.
2. Payment: Is made first - then your order is processed, produced, and shipped. You can order & pay by credit card online or by phone, fax, email, or US mail – or you can send in a check or wire funds directly (contact us for details). Shipping charges are also collected in advance.
3. Cancellations: Can only be made before an order is in production less a $25 Cancellation fee. Cancellation of custom orders already in production are at the discretion of the Manufacturer, who may refuse return or require a large restocking fee, even before delivery is made. All prepaid shipping fees are, of course, refunded in the event of cancellation before shipment.
4. Colors & Textures: Completion of an order constitutes a waver of any claim due to dissatisfaction with the product colors, textures, stains & grains. You are encouraged to review samples of actual fabrics or finishes before ordering. When a manufacturer does not supply samples in advance, and you are unsure of colors and textures, This Website advises that you try and find and then examine a fabric or product at a retail store before ordering online or through This Website.
5. Seat & Table Heights: On products where the height is critical, posted heights may vary plus or minus 1-2 inches from that described on the product, based on manufacturer variations, and may be slightly higher or lower based on the composition (wood? cushion? metal?). Also, while This Website may provide guidance in making seat & table height determinations, you are entirely responsible for accurately measuring your precise height needs, which are based not only on standard determinations, but also on the intended product user(s).
6. Return Policies: Return policies are set and entirely determined by the manufacturers of products This Website offers. If no return policy is displayed on the product itself, then you have 2 options: (1) Contact This Website for specific return limitations BEFORE ORDERING or (2) Assume that the product cannot be returned unless damaged (in shipment) or defective. When returns are permissible by a manufacturer and there is no damage, you are responsible for the cost of shipment back to that manufacturer plus any restocking fees imposed (usually - but not always - 10% to 25%).
7. Damage/Potential Damage: When a box arrives, whether by UPS, FedEx or Common Carrier (other truck), you are responsible for IMMEDIATELY determining whether the (1) box is damaged or (2) if the product inside is damaged. When you sign for a package without any further WRITTEN comment, you are waiving ALL rights that both you, This Website AND the MANUFACTURER have to claim freight damage. Often boxes appear damaged on the outside, but the products, which are carefully packed for shipping by the manufacturers, are fine inside. However, if you see that, and cannot open the box, you must write that down with the delivery person when you sign for that delivery. Sometimes a box is simply left outside on your doorstep. In all cases, open boxes IMMEDIATELY and carefully inspect for damage. If you find damage, notify This Website IMMEDIATELY by email and follow up by phone. You may have as little as 2 and as many as 5 business days to report damage, and begin the process of making a damage claim.
8. Inside Delivery or Liftgate Fees: May apply if you receive a common carrier (truck) delivery to a residential location, or if you require assistance with "inside delivery." You will be contacted before your order is processed for production, if such fees are believed to apply.
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